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<div style="background-color:#E8E8E8; margin:0px; padding:55px 20px 40px 20px; font-family:Open Sans, Helvetica, sans-serif; font-size:12px; color:#535353;"><div style="text-align:center; font-size:24px; font-weight:bold; color:#535353;">Ticket Opened</div>
<div style="border-radius: 5px 5px 5px 5px; padding:20px; margin-top:45px; background-color:#FFFFFF; font-family:Open Sans, Helvetica, sans-serif; font-size:13px;"><p>Hello {CLIENT_EMAIL},<br><br></p>
<p>Your ticket has been opened with us.<br><br>Ticket #{TICKET_CODE}<br>Status : Open<br><br>Click on the below link to see the ticket details and post additional comments.<br><br><big><b><a href="{TICKET_LINK}">View Ticket</a></b></big><br><br>Regards<br><br>The {SITE_NAME} Team<br></p>
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